Terms And Condition

Kongossa Terms of Service (ToS)

Effective Date: September 17, 2025
Company: Cowries Money Company Limited
Business Registration Number: RCBDA2022B466
Tax Registration Code: M122217863993L
Registered & Regulated by: Small and Medium-Sized Enterprises (SMEs) Cameroon, accredited by the Management Centre (CGA/AMC).
Address: Kongossa HQ, St. Pauls Road, Bamenda, NWP, Cameroon
Contact Emails:

Complaints: complaints@kongossa.social
Support: support@kongossa.social
Services: services@kongossa.social

Introduction

Welcome to Kongossa, a social media platform connecting people across Cameroon, Africa, and the world. By using Kongossa, you agree to these Terms of Service (the “Terms”), which form a legally binding agreement between you and Cowries Money Company Limited (“Kongossa,” “we,” “our,” “us”).

If you do not agree to these Terms, please discontinue use of the service.

1. Eligibility

You must be at least 13 years old (or the age of digital consent in your jurisdiction) to use Kongossa.
Users under 18 require parental or guardian consent.
Businesses and organizations must provide accurate registration details.

2. Account Registration

Registration requires a valid phone number or email address.
You are responsible for safeguarding your account, password, and PIN (for sensitive features like payments).
You may not impersonate others or create accounts using false information.

3. User Responsibilities

By using Kongossa, you agree to:

Provide accurate information.
Respect community guidelines and applicable laws.
Avoid using the platform for fraud, harassment, or illegal activity.
Not copy, modify, or distribute content without rights.

4. User-Generated Content

You retain rights to the content you post.
By posting, you grant Kongossa a worldwide, non-exclusive, royalty-free license to use, display, distribute, and promote your content on the platform.
Public posts are visible to anyone. Private content settings are respected.

5. Prohibited Activities

You may not use Kongossa for:

Hate speech, harassment, abuse, or threats.
Fraud, scams, or impersonation.
Distribution of child exploitation materials.
Posting illegal, harmful, or misleading information.
Spamming, phishing, or spreading malware.
Circumventing bans or restrictions.

6. Community Guidelines

Respectful communication is expected.
Violence, exploitation, or offensive behavior is not tolerated.
Local moderators and automated systems may enforce rules.

7. Payments & Monetisation

Kongossa supports Mobile Money (MTN, Orange), Flutterwave, and cards.
Creators may earn tips, subscriptions, or event revenues.
Fees, taxes, and deductions will be disclosed.
Fraudulent payment activities will lead to suspension or ban.

8. Advertising & Promotions

Ads and sponsored posts may appear in your feed.
Advertisers must comply with Kongossa Advertising Policy and local laws.
Users may opt-out of personalised advertising.

9. Intellectual Property

Kongossa owns all trademarks, branding, logos, and software.
Users may not copy, reverse engineer, or exploit platform technology.
Content creators retain ownership of their materials.

10. Privacy

Your use of Kongossa is also governed by our Privacy Policy, which explains how we collect and protect your data.

11. Suspension & Termination

We may suspend or terminate accounts that violate these Terms.
Severe violations (fraud, exploitation, hate speech) may result in permanent bans.
Users can appeal suspensions via complaints@kongossa.social

12. Reporting & Moderation

Users can report harmful content or accounts.
Reports are reviewed promptly by automated tools and human moderators.
False reporting may result in penalties.

13. Service Availability

We strive for uninterrupted service but cannot guarantee 100% uptime.
Maintenance, upgrades, or unforeseen outages may occur.

14. Third-Party Links

Kongossa may contain links to external websites. We are not responsible for their content, practices, or policies.

15. Security

We use encryption, fraud detection, and access controls.
You must not attempt to hack, exploit, or disrupt the platform.

16. Disclaimers

Kongossa is provided “as is” without warranties of any kind.
We do not guarantee accuracy of user-generated content.
Users engage at their own risk when relying on content.

17. Limitation of Liability

Kongossa is not liable for damages arising from misuse, outages, or third-party content.
Liability is limited to the maximum permitted under Cameroonian law.

18. Indemnity

You agree to indemnify and hold harmless Cowries Money Company Limited from claims, losses, or damages arising from your use of the service.

19. International Users

Users outside Cameroon are responsible for ensuring compliance with their local laws.
By using Kongossa, you consent to data transfers in accordance with our Privacy Policy.

20. Data Retention

We retain account information as long as needed to provide services.
Users may request account deletion.

21. Updates to Terms

We may update these Terms periodically.
Users will be notified of changes.
Continued use means acceptance of updated Terms.

22. Dispute Resolution

Disputes will first be resolved amicably via complaints@kongossa.social
If unresolved, disputes fall under Cameroonian law and jurisdiction.

23. Governing Law

These Terms are governed by the laws of Cameroon, with recognition of applicable international legal standards.

24. Contact Information

For questions, complaints, or support, contact us at:

Address: Kongossa HQ, St Pauls Road, Bamenda, NWP, Cameroon
Complaints: complaints@kongossa.social
Support: support@kongossa.social
Services: services@kongossa.social

25. Final Agreement

These Terms, along with the Privacy Policy, constitute the full agreement between you and Kongossa. No verbal or implied agreements shall override this document.

Closing Note

At Kongossa, our mission is to empower Africa and the world to connect responsibly, safely, and creatively. By joining our platform, you become part of a vibrant global community built on trust, respect, and innovation.